--- title: "Marina Management Software Features | Metarina" description: "Every feature of Metarina's marina management software: bookings and berths, contracts, the boater app, billing and payments, integrations and reports." url: https://www.metarina.com/features/ language: en --- > The Markdown version of https://www.metarina.com/features/. For an index of the whole site, see [llms.txt](https://www.metarina.com/llms.txt). # Marina management software: every feature, one system Bookings, contracts, boaters, billing and reports work from the same record. Metarina is set up the way your marina works and in your team's own language. [Request Demo](https://meetings.hubspot.com/pol-avino-chen) ![The berth map in Metarina: the whole marina, with the boats in their berths](https://ik.imagekit.io/euyxi4iua/tr:f-auto,w-2432/features/berth-map.png) ## From a boater's first request to clean accounting Follow one booking from the first request to the invoice in your accounting. Every step happens in the same system. **Request** A boater asks for a berth on your booking page. Their customer record, boat and booking are created in Metarina. A boater sends a booking enquiry for a berth on the marina's booking page **Allocate** You confirm the request. Metarina's algorithm ranks the berths, and you allocate the best fit. Metarina ranking the berths for the boat by fit and fewest moves, with the best fit selected **Invoice** Automatic pricing charges the stay at your rates and invoices it. The stay's invoice in Metarina, issued at the marina's rates **Pay** The boater pays from their phone through the integrated payment gateway, and the invoice is marked paid. The stay's payment on the boater's phone, marked paid **Accounting** The invoice goes to your accounting and e-invoicing. The invoice list in Metarina with the Export Invoices menu open System of Record ## Know every berth, every boat, every stay. One record holds every booking, contract, customer and boat, the work around them and the readings from your utility pedestals. It is the single source of data for the whole marina, and everything else builds on it. The office and the dock see the same information. A boat arrives at a berth that is ready, under a signed contract, with valid insurance on file. [How we treat your data](https://www.metarina.com/innovation/#data) ### Bookings and Berths See the whole marina on an interactive berth map, and give every boat a berth that fits. - An interactive berth map and occupancy timeline - Berth suggestions that fit each boat's length and beam - Visitor and seasonal bookings, with requests and a waitlist - Automatic price lists by season, boat size and length of stay - Daily arrivals and departures, and stays extended or shortened with the charges updated - Your own berth register, with statuses such as reserved or under maintenance **Occupancy calendar** ![The occupancy calendar in Metarina: each berth's stays across the coming weeks, and the berths still free](https://ik.imagekit.io/euyxi4iua/tr:f-auto,w-1400/features/occupancy-calendar.png) **Requests and waitlist** A booking request in Metarina moved to the waitlist with Waitlist Request ### Contracts Long-term berth contracts are tied to the customer, the boat and the berth, so everyone works from the same terms. - Contracts generated from your own templates - Required documents collected before signing - Contracts signed in the app, with the signature recorded - Recurring charges from the contract - Renewals at the agreed rate An active berth contract in Metarina, linked to its customer, boat and berth, with its required documents uploaded ### Customers and Boats One record per customer, with all their boats, contacts and documents in one place. - Several boats per customer, each with its own vessel record - Owners, managers, skippers and agents on the account - Individual and business customers - Documents with expiry dates on the customer and the boat - Crew and people on board for each boat - Communication history, with the emails and documents sent One customer in Metarina with their boats, and each boat's documents with their expiry dates ### Operations and Compliance Plan the work around the berths, and keep the paperwork in order. - Tasks and service jobs, assigned and tracked - Dry dock and lift jobs - Alerts before insurance and other documents expire - Approval steps for credit notes and other sensitive actions - Incident and environmental records - Stock levels for the items you sell and use On our roadmap - Dry stack, with racks and levels - Launch and retrieve bookings - Hardstand and trailer storage - Haul-outs and lifts as bookable resources - Suppliers, purchase orders and stocktakes - Fuel sales - Point-of-sale hardware for the shop and counter - One customer account across a network of marinas Guest Experience ## Boaters do the paperwork, so your team doesn't have to. Happy boaters drive the marina's revenue. Boaters get their own space to book, sign documents, pay and manage their data, on their phone and in their language. A boater books, signs, uploads their insurance and pays from their phone, and your records stay up to date. ### The Boater App Boaters see their bookings, documents, invoices and messages on their phone. The app installs on any phone from the browser. - Bookings, documents and invoices in one place - 8 languages, with your marina's details translated automatically - Messages and notifications from the marina - Requests for extra services - Their berth offered for subletting while they are away - Their utility use, where your marina meters it 9:41 Metarina Manage When Your Berth Is Free Berth Absences at Puerto Acme Earn extra income when your berth is sub-rented Share an Absence Manage Bookings View and manage your bookings at marinas - Booking ID \#1042 - Status Confirmed - Dates 12 Jun to 18 Jun 2026 - Marina Puerto Acme - Boat Aurelia View Booking Request Services The Metarina boater app on a phone: the boater's confirmed booking with its dates, marina and boat, ready to view or to request services, and their berth shared with the marina while they are away ### Your Booking Page Link your own booking page from your website. Each request lands in Metarina as a customer, a boat and a pending booking. - Boaters create their account as they ask for a berth - Every new request appears in your Metarina dashboard automatically - You approve each request before it is confirmed - Open requests move to the waitlist, and the boater is kept informed **From your website** A marina's own website with a button that links to its Metarina booking page **Your booking page** ![A marina's booking page in Metarina: the marina on its map, and the booking enquiry where a boater asks for a berth](https://ik.imagekit.io/euyxi4iua/tr:f-auto,w-1400/features/booking-page.png) ### Sign, Upload, Pay Boaters take care of the paperwork themselves, and it lands on your records. - Contracts and documents signed in the app - Insurance and documents uploaded straight onto your customer and boat records - Invoices and deposits paid online, by card or SEPA debit - Profile and boat changes copied to your records A boater uploads their insurance and signs the berth contract on their phone On our roadmap - Insurance certificates read automatically to fill in the details - Weather and tides in the boater app - An events calendar - Food, drink and hotel ordering Billing and Payments ## Every invoice right, every payment matched. Invoices come straight from the bookings, quotes and services already in Metarina. Payment clearing does the rest: boaters pay online, and each payment is matched to its invoice as it is paid, so your team has nothing to reconcile. When a boater shortens a stay, the berth is freed and the credit is prepared for approval. Real-time Payment Clearing Embedded payments, cleared in real time Boaters pay from the app or from a payment link, as part of their stay. Each payment is cleared and matched to its invoice in real time. A stay that is easy to pay for is easy to extend and to add services to, which is how a marina earns more from each guest. ### Invoicing and Credit Notes Turn a stay's charges or an accepted quote into an invoice. It stays a draft until your team issues it. - Gapless invoice numbering, with checks before each invoice is issued - Credit notes go through an approval step before they're issued - Recurring charges and deposits - Partial payments and refunds - Your own currency and tax rates, with discounts by customer type - Invoices and payments passed on to your accounting system A credit note in Metarina waiting for approval before it is issued ### Quotes Send a quote. Once it is accepted, it becomes the booking and the draft invoice, with nothing retyped. - Quotes tracked as sent, accepted, rejected or expired - The booking filled in from the quote, with the quoted rate kept - Charges and the draft invoice linked to the booking, contract and boat ### Collecting Payments Boaters pay by card or SEPA debit. Each payment is matched to its invoice, and you can see what each customer owes. - Card and SEPA debit payments, with the fees calculated for you - Payments matched to invoices, including partial payments - Bank transfers and cash recorded alongside - Payment reminders with a link to pay, and follow-up on overdue balances - Customer balances and statements - Permissions that give billing and payment information only to the staff who need it Card and SEPA debit payments in Metarina, each matched to its invoice, with what is still to pay on a partly paid invoice On our roadmap - Dynamic pricing that follows demand Integrations ## Keep your tools. Lose the double entry. Metarina connects to your accounting, payments and utilities, so data is entered once and flows on. An invoice issued in Metarina reaches your accounting with nothing typed twice. Integration is central to how we work. We are specialists in marina management, and our partners are specialists in what they do best. Metarina connects to the leading providers of marina software and hardware, and we build new integrations fast, as marinas need them. ### Accounting and E-invoicing Metarina integrates with your accounting tools and with e-invoicing for your country. - Invoices exported for QuickBooks - Italian e-invoices as FatturaPA files, ready for the SDI - Your accounting tools connected during onboarding - E-invoicing for your country The invoice export in Metarina: a CSV file in QuickBooks format and XML files as FatturaPA e-invoices ### Utilities and Connected Systems Readings come straight from your pedestals. Plus Marine is integrated today, and other pedestal systems can connect through our API, like the rest of your systems. - Plus Marine utility metering, with readings on the invoice - An API to connect your other systems - Emails sent from your marina's own address, with your templates A Plus Marine pedestal's electricity and water readings in Metarina, billed as lines on the berth's invoice On our roadmap - Access control and gate systems - Camera monitoring of the berths - Your own AI agent, connected to Metarina - Working offline, with changes synced when you are back online Intelligence ## Steer the season with numbers you trust. The data your team creates every day becomes reports and dashboards, for one marina or several. It is also the foundation of the AI we are building. A manager opens the dashboard and sees the season's occupancy and revenue so far. ### Reports and Dashboards Track **revenue per berth**: everything a boat in that berth brings in on a given day, from the berth fee to utilities and services. It shows where each berth and each client can earn more. - Revenue per berth, and by service and utility - Occupancy across the marina, over time - A portfolio view across your marinas - Exports of invoices, accounts, payments and tasks - [Custom dashboards built around your needs](https://www.metarina.com/innovation/#dashboards) The Metarina analytics dashboard with occupancy month by month across the season On our roadmap - Revenue leakage spotted for you - Unusual discount patterns flagged - Forecasts compared with actual results - Sustainability reporting This data is also where our work on AI starts. Helping your team find answers in the marina's own records. [Intelligence](https://www.metarina.com/innovation/#intelligence) [Where we are taking intelligence](https://www.metarina.com/innovation/#intelligence) [Dashboards and reports across your marinas, and where we are taking them.](https://www.metarina.com/innovation/#intelligence) [See the direction](https://www.metarina.com/innovation/#intelligence) [AI](https://www.metarina.com/innovation/#ai) [Our work on AI](https://www.metarina.com/innovation/#ai) [How we are bringing AI into the daily work of a marina.](https://www.metarina.com/innovation/#ai) [See what we are building](https://www.metarina.com/innovation/#ai) ## Foundations What every marina needs underneath, included as standard. ### Security and Your Data - Roles and permissions Recommended roles to start with, and your own as you need them. - Two-factor sign-in A second step at sign-in protects your team's accounts. - A record of changes See who changed what, and when. - Hosted in Europe On servers in Europe, under the GDPR's strict data rules. - GDPR requests Access, erasure and retention, handled in the system. ### Made for Your Marina - 8 languages Translated with AI and checked by people, with more on request. - Your own currency Each marina works in its own currency. - On any device Desktop, tablet and phone. ## See Metarina with your marina in mind In a demo, we show you Metarina set up the way your marina works. Our team then handles the migration, the training and the go-live with you. [Request Demo](https://meetings.hubspot.com/pol-avino-chen) [How we get you live](https://www.metarina.com/services/#onboarding) [Diagnostic, data migration and training, run by our team.](https://www.metarina.com/services/#onboarding) [See how onboarding works](https://www.metarina.com/services/#onboarding) [Your team after go-live](https://www.metarina.com/services/#customer-success) [The people who support your marina once you are live.](https://www.metarina.com/services/#customer-success) [Meet the team behind your marina](https://www.metarina.com/services/#customer-success)