Innovation

Your technology and innovation department

For a flagship marina or a group, we steer technology with you: the roadmap, the tools and the data.

Innovation counts when it moves one of four things:

  • Revenue
  • Costs
  • Staff Time
  • Guest Satisfaction

Partnering with marina groups shows that the industry is now embracing a new paradigm. We're not just a software provider anymore; we're like a technology and innovation department that facilitates change with sustainable results for some of the world's leading marinas.

Henry Hooper CEO and co-founder

Technology and Innovation Office

A senior team that steers technology with you

An in-house technology team used to be something only the largest marina groups could build. We give any ambitious marina that same leadership, on a fractional basis.

Who steers it

  • The marina's investors Tell us their goals.
  • The marina's management Shows us the day-to-day operation.
  • Metarina's board of marina managers Gives us best practice from marinas worldwide. Meet our advisory board 
Metarina's senior leadership Listens to all three and builds what it learns into the product.
Metarina
Every marina on the platform

What we learn from one marina improves the platform for every marina.

Our board brings together operators and industry experts from Europe, the Gulf, Southeast Asia and Australia, with decades of experience between them.

What it does with you

Plans the roadmap with you
We plan your technology roadmap together, so each step serves the marina's goals.
Chooses new tools with you
We curate proven tech stacks and provide decision templates, and decide on vendors and integrations with you.
Brings in what works elsewhere
We track what works at marinas and in hospitality worldwide, and bring the most relevant practices to you. What we build with one partner marina benefits the others.
Supports the running of the marina
Next to the fractional technology office, fractional marina management gives you experienced managers for the operation itself.
For groups and portfolios
  • One standard every acquisition plugs into For a group that is buying: each new marina joins the same system and the same way of working from day one.
  • Raise the standard across sites For an established group: every site works to the same standard, and what works at one marina is brought to the others.

Every client also works with our onboarding and customer success team. See the team every client gets 

Intelligence

Data first, then dashboards, then AI

Metarina captures every booking, invoice and meter reading in one clean, complete record. Because that data is reliable, each level, from the marina manager to the owner, gets a view it can trust. And because it is clean, AI can act on it instead of guessing.

  1. 1 · Data The foundation  
  2. 2 · Dashboards A view for each level  
  3. 3 · AI How we use it  

Step 1 · Data

Everything in one System of Record

Intelligence needs a foundation that captures every transaction, every interaction and every reading across your operations.

Metarina keeps them in one place. When every system is connected and every data point is captured, patterns become visible that were hard to see before.

That clean, complete data is what makes the dashboards and the AI trustworthy.

  • Every interaction captured in one system of record
  • Connected hardware and software adding data all the time
  • An intelligence layer built on a complete view of the operation

The foundation comes first. The intelligence follows.

Step 2 · Dashboards

A view for each level

Because everything runs on one set of data, each level gets the view it needs.

The manager sees the day. Arrivals and departures, free berths, and the requests waiting for an answer.

The Metarina dashboard for today: free and occupied berths, the day's arrivals, and requests waiting for an answer

Need another view? We build custom dashboards and reports around your questions, for one marina or a whole portfolio.

Step 3 · AI

AI that works with your marina's own data

AI is only as good as the data beneath it. Because Metarina holds the whole operation in one record, AI can take real work off your team. Each capability does one job for the marina.

Ask your data in plain words. Your team asks a question, such as which invoices are overdue, and the assistant answers from the marina's own records.

Marina Intelligence

AI-powered marina assistant

Hello, welcome to Marina Intelligence. How can I help you today?
Which customers have overdue invoices?

Overdue Invoices

Aurelia (B-14) €2,400
Kalliope (C-07) €1,800
Meridian (A-22) €1,500
Windsong (D-03) €1,340
Poseidon's Pride (B-19) €1,200

Total overdue €8,240

Send payment reminders to all 5?

Berth occupancy this month? Revenue vs last quarter Expiring contracts
Ask about your marina...

What we measure

We judge innovation by four outcomes

We measure these four with our partner marinas, so what we bring to your marina has been tested there first.

  • Revenue

    What each berth, service and stay brings in.

  • Costs

    What it takes to run the marina, line by line.

  • Staff Time

    The hours your team spends on each task.

  • Guest Satisfaction

    How boaters experience their stay, from booking to departure.

Also measured Sustainability follows the same rule

The energy, water and waste each berth uses.

In Our Partners' Words

We needed more than just software. We needed a strategic partner who could serve as the centrepiece connecting all our innovations. While other providers continue promoting rigid systems, Metarina's dynamic team enables us to lead in technology innovation rather than constantly playing catch-up. They're helping us stay ahead of the tech curve, not just respond to it, but use it to drive growth and efficiency.

Ulf Backlund
President, Bali Gapura Marina